The All SMS Report allows you to view a summary of all SMS messages sent from the system. This report includes various categories of message status and provides additional details through an advanced search feature.
How to Access the All SMS Report #
- Navigate to the Menu: In the main interface, click on the Menu.
- Select Reports: From the dropdown, choose Reports.
- Choose All Messages: In the report section, select All Messages to view the summary report.
Report Categories #
The All SMS Report provides a breakdown of messages into the following categories:
- Delivered: Messages that have been successfully delivered to the recipient.
- Enroute: Messages that are in the process of being delivered.
- Expired: Messages that could not be delivered within the time frame.
- Undelivered: Messages that were not delivered.
- Rejected: Messages that were rejected by the system.
- Accepted: Messages that were successfully accepted by the network.
- Failed: Messages that failed due to errors in transmission or network issues.
Using the Advanced Search Filter #
The Advanced Search Filter allows you to filter the report by specific data points. You can choose from the following filters:
- SMS ID: Search for messages using the unique identifier assigned to each SMS.
- Duration: Filter messages by the duration in which they were sent.
- Date Range: Select a specific date range to view messages sent during that time period.
- Recipient Number: Filter by the recipient’s phone number.
These filters can help you narrow down the report to find specific messages or data points.
Viewing Message Details #
In the “Action” tab, you will find an eye icon. Clicking on this icon will allow you to view the detailed information for a specific SMS. The details include:
- Type of SMS: The category of the message (e.g., promotional, transactional).
- Cost: The cost incurred for sending the SMS.
- SMS Count: The total number of SMS parts sent.
- Status: The delivery status of the SMS (e.g., delivered, undelivered).
- Delivery Confirmation: Indicates whether the SMS was successfully delivered or failed.
- Sender ID: The identifier from which the SMS was sent.
- Recipient Number: The phone number of the message recipient.
- Message Content: The text of the message sent.
Summary #
The All SMS Report provides an essential overview of SMS message delivery statuses and enables detailed tracking of message performance. The Advanced Search Filter and Message Details View provide enhanced capabilities for users to search for specific messages and examine their detailed statistics.