Requesting a Sender ID is an important step in personalizing your SMS communications. Follow these steps to request a new Sender ID:
Steps to Request a Sender ID #
- Navigate to the Sender ID Section:
- Go to the Menu, select SENDING, and then click on Sender ID.
- Initiate a New Request:
- Click the Request for New One button.
- Provide Sender ID Details:
- Name: Enter the desired Sender ID name.
- Description: Add a brief description explaining the purpose of using this Sender ID.
- Subscription Fee: Select the applicable subscription fee from the available options.
- Submit Your Request:
- After filling out the required details, click Send to submit your request.
- The request will be processed by our team.
Processing Time #
- The processing time typically ranges from 1 to 20 days, but it may take longer depending on the complexity or uniqueness of the requested name.
Sender ID Guidelines #
- Ensure the Sender ID:
- Is no longer than 11 characters.
- Contains only letters, numbers, and the dash (-) character.
- Avoid using prohibited or trademarked terms without appropriate permissions.
By following these steps and guidelines, you can ensure a smooth and successful Sender ID request process. Our team will notify you once the ID has been approved or if any additional information is needed.