Uploading contact lists in bulk is a convenient way to manage your contacts efficiently. Follow these steps to ensure a smooth process.
Step 1: Navigate to the Contacts Section #
- Go to the menu and select Contacts, then choose Group.
- Inside the group, you will find an option to add contacts by importing numbers via a file or pasting text.
Step 2: Import Contacts Using a File #
- Prepare Your File: Ensure your contact list is in an Excel file saved in
.csv
format. Download the sample file provided in the system for guidance. - Upload the File:
- Click Import, then drag and drop your file into the designated area or click to upload.
- Review the summary of the list on the next page. Assign each column to the system by specifying fields like phone numbers or others.
- Complete the Import:
- Click Import, and you will be redirected to the import history page displaying the status “IMPORT IS BEING QUEUED FOR PROCESSING.”
- Wait for the status to update to DONE, which usually takes up to one minute.
Notes for File Import: #
- Ensure your file starts with country code
255
. - Format the phone number column in your Excel file as follows:
- Select the column, right-click, and choose Format Cells.
- Choose Number and set decimal places to
0
. - Save the document before uploading.
Alternate Method: Import Contacts by Pasting Numbers #
- Select Paste Option:
- Inside the group, click Import and select Paste Text.
- Paste Numbers:
- Paste your contact numbers into the field provided.
- Choose the appropriate separator from the options below based on your contact list:
- New line
- Comma
- Semicolon
- Bar
- Tab
- Save Your Contacts:
- Click Save to complete the process.
By following these steps, you can efficiently upload and manage your contact lists in bulk using our system.