Verification is an essential part of the registration process, ensuring that all provided details are accurate and trustworthy. Below, we outline the various methods used for verification and how each method works.
1. Email Verification #
Purpose: To confirm the validity of the email address provided during registration.
Process:
- After submitting your registration details, an email containing a verification link will be sent to the provided address.
- Click the link to verify your email.
- If you do not receive the email, check your spam or junk folder, or request a new verification email.
2. Phone Verification #
Purpose: To ensure that the phone number provided is active and accessible.
Process:
- You will receive an SMS containing a unique code.
- Enter the code on the verification page to confirm your phone number.
- If you do not receive the SMS, verify the number entered and ensure your phone is not blocking messages.
3. ID Verification (Personal Accounts) #
Purpose: To validate the identity of individual users.
Process:
- Submit a copy of one of the following IDs: National ID (NIDA), Driving License, or Passport.
- Ensure the ID is clear and matches the name provided during registration.
- The verification team will review the document and notify you of the status.
4. Business Document Verification (Business Accounts) #
Purpose: To confirm the legitimacy of the business or organization.
Process:
- Upload required business documents, including:
- Business License
- Certificate of Registration
- Completed Registration Form
- Request Letter (stamped by the representative)
- Ensure all documents are clear and up to date.
- The verification team will review the documents and provide feedback.
5. Sender ID Verification #
Purpose: To authenticate the use of a custom Sender ID for messaging services.
Process:
- Provide the required personal or business details during registration.
- Submit additional documentation if requested.
- The team will validate the Sender ID against the provided information.
Tips for Successful Verification #
- Use active email addresses and phone numbers for quick responses.
- Double-check that uploaded documents meet the required specifications.
- Respond promptly to any feedback or requests from the verification team.
Verification ensures security and compliance with platform policies. By following the outlined methods, you can complete the process efficiently and gain full access to our services.
