Introduction
SDASMS Africa ("SDASMS," "we," "us," or "our") uses cookies and similar tracking technologies on our website (sdasms.com), mobile applications, and platform services. This Cookies Policy explains what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, how that information is used, and how you can manage your cookie preferences. By continuing to access or use our Services, you consent to the use of cookies in accordance with this Cookies Policy.
We believe in transparency regarding how we collect and use data. This policy is designed to help you understand our cookie practices and make informed decisions about your privacy when using our platform.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the owners of the site. Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login credentials, and other settings. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).
In addition to cookies, we may also use similar technologies such as web beacons (also known as tracking pixels or clear GIFs), local storage, and session storage. These technologies function similarly to cookies and help us collect information about how you interact with our Services.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website and Services. They enable you to navigate our platform and use essential features such as secure areas, account login, and message sending. Essential cookies cannot be disabled without affecting the functionality of our Services. They do not collect information that personally identifies you; rather, they support security, authentication, and core platform operations.
Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on each page, and whether users receive error messages. We use this information to improve the performance and functionality of our website. All data collected by these cookies is aggregated and anonymized, meaning it cannot be used to identify any individual user. We primarily use Google Analytics for this purpose.
Functionality Cookies
These cookies allow the website to remember choices you make (such as your preferred language, region, or dashboard layout) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information these cookies collect is typically anonymized and cannot track your browsing activity on other websites.
Targeting and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information may be shared with other organizations such as advertisers. We use these cookies sparingly and only with your explicit consent.
How We Use Cookies
We use cookies for the following purposes:
- Authentication and Security: To verify your identity when you log in to your account, maintain your session, and protect against unauthorized access and security threats.
- Preferences and Settings: To remember your preferences, such as language, timezone, and display settings, so you do not have to re-enter them each time you visit.
- Analytics and Performance: To understand how users interact with our platform, identify areas for improvement, and optimize the performance and reliability of our Services.
- Communication Features: To enable real-time features such as live chat support, notifications, and messaging within the platform.
- Marketing and Advertising: To deliver relevant promotional content and measure the effectiveness of our marketing campaigns, but only with your consent.
Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control the setting of these cookies. We recommend checking the third-party websites for more information about their cookies and how to manage them. The third-party services we may use include:
- Google Analytics: For website traffic analysis and user behavior insights. Google Analytics cookies help us understand how visitors interact with our site.
- Tawk.to: For our live chat support widget. Tawk.to uses cookies to maintain chat sessions and remember visitor information.
- Payment Processors: For secure payment processing, our payment partners may set cookies to verify transactions and prevent fraud.
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually or all at once
- Block all cookies or only third-party cookies
- Clear all cookies when you close your browser
- Set preferences for certain websites to allow or block cookies
Please note that if you choose to block or delete cookies, some features of our Services may not function properly. For example, you may not be able to log in to your account, save preferences, or use certain interactive features. Below are links to cookie management guides for popular browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
Do Not Track
Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Services do not currently respond to DNT signals. However, you can use the cookie management tools described above to control how cookies are set on your device.
Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page whenever we make changes. We encourage you to periodically review this Cookies Policy to stay informed about how we use cookies and related technologies.
Contact Us
If you have any questions about this Cookies Policy, please contact us at:
- Email: privacy@sdasms.com
- Website: sdasms.com/contact
- Address: PAPU Tower 6th Floor, 10636 Moshi Rd, Arusha, Tanzania
